ROOF WINDOWS
Cleaning
A roof window demands very little maintenance – just the ordinary cleaning of the pane and a yearly re-lacquering of the wood if installed in rooms with a high level of humidity. All roof windows rotate up to 165 degrees to facilitate easy cleaning of the external pane.
You can also clean the wood with hot soapy water, but please note that frequent cleaning may increase the need for re-lacquering the wood.
Maintenance
There is only little maintenance on a roof window, but to ensure proper function and long durability we recommend that you do the following on an annual basis:
Re-lacquer the window. The need for re-lacquering depends on the humidity in the room. You can use any type of water-based lacquer – but please make sure it is applied evenly.
Grease the centre hinges to ensure a smooth rotation of the window
Clean around the gutters on the window to ensure a free flow of rainwater around the window
Claims
Due to the thorough testing and the quality checking procedures, there are very few claims on our products. If you do experience a problem with the quality of your roof window, please contact the store where you bought the products. They will be able to help you.
Before contacting the store, we recommend that you check through our Frequently Asked Questions as you might find the answer to your problem there.
BLINDS
Cleaning & maintenance
The blinds do not require regular maintenance; simply clean with a damp cloth as needed.
Claims
Our thorough testing and quality checking procedures mean that our products are subject to very few claims. If you do experience a problem with the quality of your blinds, please contact your point of purchase, possibly including a photo for the purposes of illustration. All blinds are covered by a two-year guarantee.
ELECTRICAL OPENER
Cleaning
You can clean the motor with a damp cloth using normal detergents.
Maintenance
There is not much maintenance needed on your electrical opener. We only recommend that you grease the chain once a year to increase durability and keep the chain running smoothly.
Claims
Our thorough testing and quality checking procedures mean that our products are subject to very few claims. If you do experience a problem with the quality of your electrical opener, please contact your point of purchase, possibly including a photo for the purposes of illustration. Our electrical opener is covered by a two-year guarantee.
